Legal Information

FF Diamond Terms & Conditions – Full Terms of Platform Use

Please read these Terms & Conditions carefully before registering an account or using any services on FF Diamond. All matters relating to accounts, betting, payments, bonuses, and liability are clearly set out here.

Last Updated: January 2026
Version 3.2

Key Points at a Glance

Key things to know before reading FF Diamond's Terms & Conditions.

Age Restriction: Strictly 18+
Only individuals aged 18 or above may register an account on FF Diamond. If age cannot be verified, the account may be closed at any time and any deposited funds will be returned.
Mandatory
One Person, One Account
Each person may hold only one account. Creating multiple accounts is strictly prohibited. If detected, all accounts will be closed and any bonuses will be forfeited.
Restrictions
Withdrawal Identity Verification
Withdrawal requests above a certain amount will require identity verification via national ID or passport. This follows international standards for anti-money laundering compliance.
KYC Required
Transparent Bonus Terms
Every bonus at FF Diamond comes with wagering requirements. Bonus funds cannot be withdrawn directly — they must be wagered a specified number of times before withdrawal is permitted. Requirements are stated separately for each offer.
Wagering Applicable
Account Closure for Misconduct
If match-fixing, arbitrage betting, system exploitation, or any other fraudulent activity is detected, the account will be closed immediately. While deposited funds may be returned, bonuses and winnings are subject to forfeiture.
Warning
Right to Amend Terms
FF Diamond may update these Terms & Conditions at any time. Any changes will be communicated via the website and by email. Continued use of the platform following any changes will be considered acceptance of the updated terms.
Adjustable
01

General Terms & Conditions

FF Diamond (ffdiamond.app) is an online betting and gaming platform. By using this website or mobile app, you confirm that you have read and fully accepted these Terms & Conditions.

This platform is intended for entertainment purposes only. FF DiamondAny information, statistics, or analysis provided is not professional financial advice. Betting always carries the risk of losing money.

These Terms & Conditions have been written for your convenience. In the event of any dispute, FF DiamondThe decision of the authority shall be considered final.
  • By using the platform, you confirm that you are 18 years of age or older.
  • You are using this service of your own free will and with full awareness of the risks involved in betting.
  • You may not allow anyone else to use your account.
  • Using automated software or bots to place bets is strictly prohibited.
  • It is your responsibility to ensure that betting activity is legal under the laws applicable to your location.
02

Account Registration & Eligibility

FF DiamondTo register an account, certain key conditions must be met. All information provided during registration must be accurate and truthful. Accounts created with false information may be closed at any time.

  • Age: Minimum age is 18. A National ID card or passport may be requested as proof of age.
  • Single Account: A maximum of one account is permitted per person, household, address, or IP address.
  • Account in Your Own Name: Opening an account in someone else's name or on behalf of another person is not permitted.
  • Accurate Contact Details: A valid email address and mobile number must be provided to enable verification and communication.
  • Password Security: Use a strong password and never share it with anyone. You are solely responsible for the security of your account.

FF Diamond The authority reserves the right to reject any registration application or close an existing account under special circumstances.

03

Betting Rules

Once a bet is confirmed, it generally cannot be changed or cancelled. Always double-check the odds, stake, and selections before placing your bet. FF DiamondA cash-out option is available on selected matches, allowing you to close your bet before the match ends.

  • Minimum bet amounts are stated separately for each market.
  • Maximum bet limits vary depending on the match, market, and your account tier.
  • The right to void bets placed at incorrect odds due to a technical error FF Diamondhas.
  • Settlement of bets in the event a match is abandoned or not completed under the designated rules FF Diamondwill be governed by the Sports Rules.
  • Odds change rapidly in live betting. The odds displayed at the time a bet is accepted are final.
  • Any attempt to exploit odds by coordinating across multiple accounts or with third parties will result in the cancellation of all associated bets.
Placing bets based on match-fixing or insider information is a violation of international law and FF Diamonddirectly violates policies. If such activity is suspected, the relevant investigating authorities may be notified.
04

Deposits & Withdrawals

FF DiamondMultiple payment methods are available for deposits and withdrawals — including bKash, Nagad, Rocket, and bank transfer. Minimum and maximum limits vary by method.

  • Deposit Process: Funds are usually credited within a few minutes. Bank transfers may take 1–4 hours.
  • Withdrawal Processing Time: Mobile banking withdrawals are typically completed within 1–24 hours. Bank transfers take 1–3 business days.
  • KYC Verification: Withdrawals above a certain amount require identity verification via National ID.
  • Same Method: Withdrawals must generally be made using the same method as the original deposit. This is a fraud prevention measure.
  • Inactive Account Fee: A monthly maintenance fee may be deducted if there has been no account activity for 12 months.
  • Third Parties Prohibited: Deposits and withdrawals must be made from an account registered in your own name. Payments from third-party accounts are not accepted.

If you experience any issues with a deposit or withdrawal, contact support within 24 hours. Always keep your transaction reference number on hand.

05

Bonuses & Promotions

FF Diamond A variety of bonuses and promotional offers are available on a regular basis. Each offer has its own terms, detailed on the relevant offer page. The following general rules apply to all bonuses.

  • Welcome Bonus: Available to new members only. Applicable once. The minimum first deposit amount and wagering requirements are stated on the offer page.
  • Wagering Requirements: A specified amount must be wagered before any bonus funds can be withdrawn. For example, a BDT 100 bonus with a 5x wagering requirement means you must place BDT 500 in bets.
  • Validity: Each bonus must be used within a specified time frame. Once expired, the bonus will be automatically cancelled.
  • Bonus Abuse: Any attempt to collect bonuses through multiple accounts or to meet wagering requirements via low-risk betting strategies will result in all bonuses and winnings being forfeited.
  • Reload & Cashback: To participate in weekly and monthly promotions, you must have an active account with a qualifying betting history.
Avoid accepting bonuses without reading the terms first. If anything is unclear, ask us via live chat — we'll walk you through everything.
06

Account Closure & Suspension

FF Diamond The right to temporarily suspend or permanently close an account under the following circumstances is reserved. This action may be taken without prior notice if the situation is deemed urgent.

  • If any clause of these Terms & Conditions is violated.
  • Registering with false or incomplete information.
  • If multiple accounts are operated or an attempt is made to do so.
  • If there is suspicion of illegal activity conducted through the account.
  • If the account remains completely inactive for an extended period.
  • If the user submits a self-exclusion request.

Any valid funds remaining in a permanently closed account are generally refunded; however, this may be delayed if an investigation is ongoing. Bonus funds and winnings derived from bonuses are non-refundable.

07

Responsible Gaming

Betting is a form of entertainment — please ensure it does not lead to any financial difficulties. FF Diamond Always play aware. We promote a responsible gaming culture and provide the tools you need.

  • Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
  • Betting Limits: Set personal betting limits to prevent overspending.
  • Loss Limit: Set up automatic betting limits so that your bets stop once you reach a defined loss threshold.
  • Taking a Break: Temporarily suspend your account for anywhere from a few hours to a few weeks.
  • Self-Exclusion: If you need an extended break, contact support to suspend your account for a set period or close it permanently.

If you notice signs of problem betting in yourself or someone you know, please reach out to us. We're here to help, without judgment. On the Responsible Gaming page You can find more information here.

08

Changes to Terms & Contact

FF Diamond These terms and conditions may be updated in part or in full at any time. Any changes will be published on this page and communicated to your registered email address.

Continued use of the platform after any changes will be taken as acceptance of the updated terms. We therefore recommend checking this page regularly.

  • For any questions regarding these Terms & Conditions, please contact us via live chat or email.
  • In the event of a dispute, you are required to first attempt resolution through our support team.
  • These terms and conditions do not govern your relationship with any third party.
  • Email: support@ffdiamond.app
For any complaints or queries support@ffdiamond.appYou can expect a detailed response within 24 hours.

Frequently Asked Questions

On the login page, click the "Forgot Password" link. Enter your registered email address and a password reset link will be sent to you. Click that link to set a new password — the link is typically valid for 15 minutes to 1 hour. If you don't see the email, check your spam or junk folder. If you no longer have access to your registered email, contact us via live chat or at support@ffdiamond.app. After verifying your identity, our support team will assist you in recovering your account. For security reasons, passwords are never shared directly over phone or chat.

For a temporary break, you can self-lock your account for 24 hours to 30 days via the "Take a Break" or "Cooling Off" option in your account settings. You will not be able to log in during this period. For a longer break or permanent closure, email support@ffdiamond.app with the subject "Account Closure Request" or reach out via live chat. Any remaining balance will be returned to your registered payment method. Please note: once an account is permanently closed, a new account cannot be opened using the same details.
Keeping your information secure is our responsibility.

FF Diamond never sells your personal or financial information to third parties. Your data is used solely to provide our services and ensure security.

Read the Privacy Policy

Join FF Diamond Today — Terms Apply

You've read the rules, you understand them — now bet safely. Get a 100% welcome bonus on your first deposit.

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